Massachusetts

Responsible Vendor Program Certification: Basic & Delivery Core Curriculum

Presented by the American Cannabis Training Association

Updated as of July 2024

Responsible Vendor Training (Basic Core Curriculum): 

Fulfills the 4-hour RVP training requirement that must be completed by all Marijuana Establishment Agents involved in the handling or sale of Marijuana.

Delivery Certification (Delivery Core Curriculum):

Fulfills requirement for agents acting as delivery employees for adult-use delivery licensees, microbusinesses with a delivery endorsement, or MTCs that perform delivery operations.

Massachusetts Responsible Vendor Training

Official Compliance Training from ACTA

ACTA’s Massachusetts Responsible Vendor Training is a state-aligned online program designed to help licensed cannabis businesses meet Massachusetts Cannabis Control Commission Responsible Vendor Training and retraining requirements.

Massachusetts regulations require employees who sell, handle, or deliver cannabis products to complete responsible vendor training within 90 days of hire. ACTA’s program supports adult-use retail establishments, medical marijuana treatment centers, and licensed delivery operators throughout the Commonwealth.
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Course Format

This training includes four hours of online instruction and is fully self-paced. There are no timers, scheduled sessions, or live video conferencing. Employees may complete the course on their own time from any device, allowing businesses to maintain compliance without disrupting operations.

Curriculum Coverage

The course addresses the regulatory and operational responsibilities required of cannabis employees, including:
  • Massachusetts cannabis laws and regulatory requirements
  • Age verification and prevention of unlawful sales
  • Best practices for product handling, delivery, and recordkeeping
  • Health effects of cannabis use

  • Workplace health and safety standards

  • Cannabis impairment recognition and Massachusetts OUI laws
  • Packaging, labeling, tracking, sustainability, and security requirements

Final Exam & Certification

The course concludes with a 20-question final exam. A score of 50% or higher is required to pass. Learners are provided two exam attempts. Additional attempts may be granted by ACTA upon request.

Upon successful completion, a certificate of completion is issued immediately and may be retained by employers for compliance documentation.

Regulatory Compliance Summary

ACTA’s Massachusetts Responsible Vendor Training is structured to align with Massachusetts Cannabis Control Commission Responsible Vendor Training requirements. The program provides four hours of instruction covering required compliance topics and concludes with a scored final exam. Certificates of completion are issued upon successful completion, and ACTA maintains training records and provides verification support as needed.

Validity: 1 year

Massachusetts requires annual retraining for employees who sell, handle, or deliver cannabis.

Employees must complete Responsible Vendor Training within 90 days of hire and renew training every 12 months thereafter to remain compliant with Cannabis Control Commission requirements.

Core Features

Memorable Lessons: Think "Schoolhouse Rock!" Meets Compliance

We present legally mandated topics in a relevant way with actionable strategies to build a more compliant and effective workplace.

Fulfill Responsible Vendor Training Requirements

Your team members engage and learn the latest regulations and industry best practices

Your Admin on
Autopilot

No more worrying about scheduling or tracking training.

We’ll do it all for you!

Self-Paced and
Available 24/7

No need to plan your workday around training - your team can learn and get certified at their own convenience

Don't take our word
for it!

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Pricing Summary

Pricing per student

Discounted Group Pricing Available

Starter

$99

  • Fulfills CCC-mandated RVT requirements
  • "Real-life" exercises to develop practical knowledge
  • Official certificate of completion
  • 2-page course recap and 'on the job' reminder
  • Automatic training record tracking
  • Student Q&A and lesson discussion

Starter
(Spanish)

$99

  • Fulfills CCC-mandated RVT requirements
  • "Real-life" exercises to develop practical knowledge
  • Official certificate of completion
  • 2-page course recap and 'on the job' reminder
  • Automatic training record tracking
  • Student Q&A and lesson discussion

Most Popular

Growth

$129

Includes all from Starter
  • Sexual Harassment and Prevention Program
  • 24 Hour Support
  • 1 Free Admin Trial Course

Premium

$159

Includes all from Starter
  • Sexual Harassment and Prevention Program
  • Diversity & Equity Inclusion Program
  • Cannabis Chemistry 101: Advanced Terpenes and Cannabinoid Curriculum

Add On: Delivery Core Curriculum

$20

Requirement for Delivery Agents
  • Fulfills CCC-mandated RVT requirements
  • "Real-life" exercises to develop practical knowledge
  • Official certificate of completion
  • Automatic training record tracking

Best Price Match Guarantee

We believe that training should be accessible to everyone.
Our promise is that we’ll be your most affordable provider.
If your team finds a better price, we'll match it.

Course Curriculum

Marijuana and the Body: What the Latest Research Shows Us

In this module, we take a deep-dive into the latest scientific and/or peer-reviewed research on the physical and mental health effects of marijuana.
In addition, we also explore the different types of marijuana products, the amount of time to feel impairment, visible signs of impairment, and how to recognize these signs.

Best Practices of Checking IDs and Diversion Prevention

In this module, we share the battle-tested "U-CARD" framework that helps you and any other Marijuana Establishment Agent in easily and effectively checking IDs. But we don't just stop there.
We also delve deeper into the tactical tips and tricks of checking the most common forms of identification that you will likely come across. The fines and penalties for serving minors can be substantial, so we're to minimize that possibility!

Record and Inventory Tracking: Complying from Seed to Sale

In this module, we share the compliance tracking requirements that have been established by the Cannabis Control Commission. And, we dive deeper into best practices for interacting with METRC

Protecting Yourself from Licenses Sanctions and Criminal Liability

In this module, we share the various ways that Marijuana Establishments and their Agents can trip compliance requirements, and how to best prepare as well as respond to these incidents. 
These are not abstract lessons - we're here to share you real-life scenarios, which many Marijuana Establishments and Agents may face one day!

How to Create an Unrivaled Work Environment & Develop Cultural Competency

In this module, we share tactical advice on how to develop an unrivaled work environment for ALL employees - regardless of race, gender, ethnicity, background, or physical ability.
Drawing on lessons from leading non-profits and social organizations, we explore why diversity is important, how to train staff to de-escalate a tense situation, and the importance of engaging local communities.

Stay Clean: Health and Safety Standards

In this module, we explore all the requirements set by the Cannabis Control Commission to ensure that all marijuana and marijuana products are kept at the highest standards in Massachusetts.
Learn the broad facility requirements as well as the optimum processes for Agents to follow (e.g., wash your heart like a heart surgeon)!

The Do's and Dont's for Different Licenses

In this module, we explore the different rights granted to various state and local licensing and enforcement authorities.
Further, we go through each license type to better understand the stringent requirements that each licensee must adhere to.

"Hiring the best is your most important task" - Steve Jobs

Frequently Asked Questions: Massachusetts

Do I or my team need to get certified?

In Massachusetts, all Marijuana Establishment Agents that are involved in the handling or sale of Marijuana shall successfully complete the 4-Hour Responsible Vendor Training within 90 days of hire and every year thereafter (935 CMR 500/501).
Still unsure? Please email us: hello@actatraining.org

Are you certified?

In Massachusetts, we have been certified by Massachusetts' Cannabis Control Commission ("CCC") since November 2020 to be an official Responsible Vendor Training provider (link to the CCC's official list).
The American Cannabis Training Association’s official certification ID is #RVN453553
We continue to update our materials in compliance and accordance with changing regulations and developing relevant research.